EXCHANGE OR RETURN

We thoroughly check all items and ensure they are in perfect condition before sending and each garment is packaged carefully.
You may return any full priced item for refund or exchange within 7 days from the date of when the item has been received. Sale items are non refundable and cannot be exchanged so please choose carefully. If you are exchanging you will need to cover the cost of postage by sending a reply paid satchel together with the item you are sending back.

Please contact us immediately if you intend to exchange or return your item within 7 days of the date of delivery via our email info@karlaspetic.com
Unfortunately we can not exchange or refund if we are notified after the 7 day period.

Items must be in original condition, must not have been worn, altered or washed and all swing tags must remain in place.

When returning Goods: Please enclose
a) Your receipt
b) Reply paid satchel (registered)
c) Return to: Studio 4, 154 Henderson Rd. Alexandria NSW 2015 Australia

Once we have received the item back we will endeavour to replace it for you ASAP.
To ensure quick and safe delivery of your exchange please include a registered platinum express reply paid satchel. We will not be responsible for goods sent back so it is recommended you register your reply paid satchel so the item can be tracked down.

SHIPPING

Please note that for national deliveries we offer platinum express and standard post only as they can be registered to ensure safe delivery. We recommend you choose platinum express for fast delivery.

Standard registered post, 3-5 working days

$12AUD 0-0.500kg, $15AUD 0.501-3kg, $30AUD 3.001-6kg

Platinum express post, 1-2 working days

$13AUD 0-0.500kg, $16AUD 0.501-3kg, $31AUD 3.001-6kg

International registered post, 7-21 working days

$24AUD 0-0.500kg, $48AUD 0.501-3kg, $64AUD 3.001-6kg

SIZE CHART

AUS 6, 8, 10, 12

EUR 32, 34, 36, 38

UK 6, 8, 10, 12

US 2, 4, 6, 8

JAP 5, 7, 9, 11